Safety & trust

Reporting profiles, blocking users, trust verification levels.

Block someone

Open the user’s profile, tap the “⋯” menu, choose Block. Blocking is bidirectional — neither of you sees the other in discovery, matches, or messages. You can unblock from Privacy settings.

Report a profile

Same “⋯” menu, choose Report. Pick a reason (spam, harassment, fake profile, etc.). Reports auto-block. Our safety team triages urgent reports within 4 hours.

Trust levels

  • L0 — new account, email confirmed only.
  • L1 — selfie matched to profile photos.
  • L2 — government ID verified via Stripe Identity.

Boost your level from Trust & verification. Filter discovery to L1+ from Match preferences.

Dating safely

Read our full Dating Safety guide and Community Guidelines.

Emergencies

And-U is not a substitute for emergency services. Local emergency numbers always come first. For urgent safety reports on the platform, email safety@and-u.org.

More help

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